GENERIC
Company Event
Thank you for calling [Company]
Our offices are closed at this time due to a scheduled company event
We will be back in the office the next available business day at the usual hours of [opening hour to closing hour]
To leave a voicemail press 1 or contact us at our website at [companywebsite.com]
IVR – Open
Hello, and welcome to [company name], [company slogan] We are open from [opening hour to closing hour] Monday through Friday. If you know your party’s extension you may dial it at any time. Otherwise press 1 for an agent. Press 2 to leave us a message. If you know the agent you are trying to reach, press 3 to go to our company directory. Please dial the first three letters of their name and you will be connected. You can also reach us by visiting our website at [Companywebsite.com] Thank you and have a great day!
IVR – Closed
Hello and welcome to [company name], [company slogan] Our office is currently closed. We are open from [opening hour to closing hour] Monday through Friday. You can also reach us by visiting our website at [companywebsite.com]. If you know your party’s extension, you may dial it now or press 1 to leave us a message. Thank you and have a great day!
Holiday Announcement
Happy [X holiday]! You’ve reached [company name], [company slogan] We are closed from [X date] till [X date] for the celebration of [X holiday]. On [X date] we will reopen, resuming our standard business operations from [opening hour to closing hour] Looking forward to hearing from you then!
Inclement Weather
Thank you for calling Our Company.
Our offices are closed at this time due to severe weather conditions.
Regular office hours are Monday through Friday from [opening hour to closing hour].
If you know the extension number of the person you are trying to reach, you may enter it at any time. Otherwise, you can stay on the line to leave us a voicemail or contact us at our website at [companywebsite.com] Thank you and have a great day!
